A chat bot is basically a program that is used to run an online chat conversation through either text or voice-to-voice, instead of giving direct contact to an actual human moderator. A chat bot is usually used as a means of improving efficiency and reducing costs for businesses, especially those whose main customer base is the internet and/or chat rooms. With its rise in popularity over the past few years, many businesses have seen a significant increase in productivity and profit.
Let’s take a look at an example of a chatbot used in customer service automation. A chat bot can be set up to perform several different tasks that a live person would normally be doing. For instance, a chat bot can automatically answer Facebook messages left by customers, post new status updates, send email replies, post photos, and integrate Facebook login information into a website interface. A sephora assistant can also be set up to take chat messages from a customer’s computer and forward them to an authorized person for management purposes.
Most chat bots are powered by a backend server that processes messages. There are a number of different technologies that companies use to power these back-end servers. Web based chat bots are among the most popular, due to the fact that they are easy to install and use. Older versions of chat bots had a lot of limitations when it came to transferring messages, such as being unable to send large files. Most web based chat bots are able to work on multiple networks at the same time. This feature can save time when a business needs to communicate with multiple locations at once.
Phaser chat bot is one example of a chat bot used for customer service automation. This bot handles returns query by the customer, Facebook messaging integration, and integration with Twitter as well as Google+. This boat also has a built in virtual keyboard. It can be directly connected to a website to accept customer questions and return them to the company. It can also be integrated with Facebook chat rooms, allowing a business owner to get real time chat responses from customers.
The idea behind Twilabot is to create a chat bot that is capable of converting text to HTML code. When this code is inserted into an HTML page, it can turn any web page into a website, or sometimes into a small program that can be loaded right onto a web server. This is very useful because it allows a business owner to easily build up their own website using scripts and plug-ins. Many e-commerce sites make heavy use of this technology to allow visitors to purchase products from a website without having to learn HTML. Many e-commerce websites also make heavy use of chat bots for customer service automation.
Some examples of these chat Bots are named after fictional characters such as QWERTY, LISTS, or even Tutor. Most e-commerce websites use this type of chat Bots for ordering. Tutor chat Bots are popular mainly within educational websites to provide a very interactive experience for students, parents, or teachers. Tutor chat Bots allow users to input student answers to tutoring questions and submit them as text to a tutor. Once the tutor receives the answer, he/she can publish it as a web page and include a link back to the original page. This is one way to encourage student participation and turn a lesson into an educational experience.
Another example of this type of chat bot used by companies to offer customer service automation is LISTS. These types of chat bots allow employees to log into a dedicated chat bot account to list names, dates, phone numbers, and assignments for each employee. Once this information has been stored in the chat bot account, it can be accessed by any employee who needs to know where someone is. For example, a tech in the office might need to know where someone was for tech support today. The bot can be set up with preset keyword searches that would return results based on which employees needed help.
All of these examples demonstrate how chat bot technology can be used in a variety of different ways to improve business productivity and efficiency. While many of these chat bot technologies have already found their way into popular chat rooms such as AOL, others are still in the early stages of development. It will be interesting to see which companies pick up steam first with these types of automated bot solutions. Ease of use, user friendliness, and affordability are some of the main factors companies will have to keep in mind when choosing to use chat bots as a way to enhance their business.